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Responsible Gaming

Ohmyspins Casino is committed to promoting safe, informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set limits before you play, understand the risks and only gamble with money and time you can comfortably afford to spend.

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Gamble responsibly

Gambling involves risk, and outcomes are determined by chance rather than persistence or skill. No strategy can guarantee a win, and previous results do not predict future results. Every wager should be considered an entertainment expense rather than an investment or a source of income. You should never rely on gambling to pay bills, meet financial commitments or improve your financial situation.

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Before starting a session, decide how much money and time you are prepared to spend. Making these decisions in advance can help you remain within your personal boundaries. Once your money or time limit has been reached, stop playing, even if you feel that a win may be close. Do not increase your spending because you are losing, and do not continue simply because you have already spent money during the session.

  • Only gamble with money you can afford to lose after meeting your everyday needs.
  • Set a budget and time limit before each gambling session.
  • Keep gambling money separate from rent, bills, savings, loan repayments and other essential expenses.
  • Take regular breaks so that gambling remains an occasional leisure activity.
  • Avoid gambling when you are tired, upset, angry, stressed or under the influence of alcohol or other substances.
  • Do not chase losses or increase your bets to try to recover money.
  • Do not borrow money, use credit intended for necessities or sell possessions to continue gambling.
  • Do not gamble to manage boredom, loneliness, anxiety, stress or other difficult feelings.
  • Treat wins as part of the entertainment experience and do not assume that winning will continue.
  • Never allow another person to use your account or share your login details.

Responsible gambling also involves making informed choices. Read the available game information, understand the rules and check any applicable terms before placing a wager. If you do not understand how a game, promotion, payment method or account feature works, seek clarification through the website before proceeding. You should remain in control of your decisions at all times and never feel pressured to gamble.

It may also help to keep a personal record of your deposits, withdrawals, time spent playing and overall gambling activity. Reviewing this information can make your habits easier to understand and may show whether your gambling is increasing beyond what you intended. If your behaviour changes or begins to affect other areas of your life, take a break and consider seeking independent support.

Tools to help you stay in control

Ohmyspins Casino may provide account features designed to help customers manage their gambling. Depending on the services available, these features may include deposit limits, wagering or loss limits, session reminders, reality checks, time-out options and self-exclusion. These tools are intended to support informed personal decisions, but they do not remove the risks associated with gambling.

Set a limit before playing

A limit allows you to decide in advance how much you are willing to deposit, lose or spend, or how long you are willing to play. Choose an amount and period that fit comfortably within your budget. A limit should be realistic and should not be set at a level that causes difficulty with your normal financial responsibilities.

Once a limit is active, do not try to work around it by opening another account, using another person’s account or seeking alternative ways to deposit. Creating multiple accounts or using someone else’s identity may breach the applicable terms and can make it harder for you to remain in control.

Take a time-out

A time-out can provide space away from gambling for a selected period. It may be useful if you feel distracted by gambling, are spending more time than planned or want to reassess your habits. During a time-out, do not attempt to access the service through another account or ask another person to gamble on your behalf.

Consider self-exclusion

Self-exclusion is a voluntary decision to stop using gambling services for a chosen period or until further notice, subject to the process and conditions that apply to your account. It may be appropriate if gambling is becoming difficult to control or is affecting your finances, relationships, work, study or wellbeing. If you request self-exclusion, follow the available instructions carefully and do not attempt to bypass the restriction.

  1. Consider whether a spending limit, time-out or self-exclusion is most appropriate for your situation.
  2. Choose the option that best reflects the level of support you need.
  3. Follow the instructions shown in your account or on the website.
  4. Check that the selected measure has been applied before continuing to use gambling services.
  5. Do not try to cancel, avoid or bypass an active measure.
  6. Seek independent support if you remain concerned after applying an account control.

Requests for responsible gambling tools may require account or identity verification. This helps ensure that the appropriate measure is applied to the correct account. If you are unsure how to use a tool, review the information available on the website or use the relevant support channel. Do not delay asking for help if gambling is causing concern.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways and is not defined only by the amount of money spent. Gambling may be becoming harmful when it takes more time, attention or money than you intended, or when it affects your relationships, work, study, health or general wellbeing. Some people may minimise their gambling or believe they can regain control without assistance. Recognising concerns early can make it easier to take practical action.

Consider taking a break and seeking support if one or more of the following signs apply to you:

  • You gamble for longer or spend more than you planned.
  • You think about gambling frequently or feel restless when trying to stop.
  • You chase losses or increase your stakes to recover money.
  • You hide, downplay or give misleading information about your gambling.
  • You borrow money, use credit or sell possessions to continue gambling.
  • You have difficulty paying bills or meeting other financial responsibilities.
  • You miss work, study, appointments or social commitments because of gambling.
  • You argue with family members, friends or other people close to you about gambling.
  • You feel anxious, guilty, irritable, stressed or low after gambling.
  • You gamble to escape difficult emotions or personal problems.
  • You have tried to reduce or stop gambling but have not been able to do so.
  • You feel that a win is necessary to make your current situation better.

You do not need to wait for a serious problem before asking for help. Speaking with someone early can help you understand what is happening and identify suitable next steps. Support may be useful even if you are uncertain whether your gambling qualifies as a problem. Family members, friends and other people affected by someone else’s gambling can also seek assistance.

If you believe gambling is affecting your finances, consider stopping play and reviewing your budget. If it is affecting your health or relationships, consider speaking with a qualified health professional or a trusted person. Combining practical financial steps with emotional support can make it easier to regain control.

You may also notice that gambling becomes more frequent after a win or loss, that you spend time planning how to continue playing, or that you feel unable to enjoy other activities. These changes should be taken seriously, particularly if they continue over time. A break from gambling can help you reflect without the pressure of making another wager.

Getting help and protecting your account

If gambling is causing concern, consider contacting an independent gambling support service in your Australian state or territory. These services may provide confidential information, counselling and practical guidance about gambling, finances, relationships and wellbeing. You may also wish to speak with a qualified health professional, financial counsellor or trusted family member, friend or support person.

If you feel overwhelmed, unsafe or at risk of harming yourself or someone else, seek urgent assistance through appropriate emergency or crisis services in your area. Your immediate safety is more important than gambling or any account matter. Do not remain alone with an immediate safety concern where urgent assistance is needed.

Account security and underage gambling

Gambling services are intended for adults who meet the applicable legal age and eligibility requirements. Minors must not access or use a gambling account. Parents and carers should take reasonable steps to prevent children from accessing gambling websites, devices, payment methods and account information.

Keep your password, device and payment information secure. Do not share your login details, and use suitable security protections where available. If you believe another person has accessed your account, stop using it and report the concern through the website’s available support process. You should also change your password and review account activity where those options are available.

Customers must provide accurate information and must not create multiple accounts or use another person’s identity to avoid a limit, restriction or self-exclusion. Ohmyspins Casino may take steps to protect customers and the integrity of the service, including account reviews, verification checks or restrictions where appropriate.

Responsible gambling is a shared responsibility. Ohmyspins Casino provides information and account tools to support informed choices, but these tools do not guarantee that gambling will remain safe or affordable. Monitor your own behaviour, use the controls available to you, keep gambling within your budget and seek independent support whenever gambling no longer feels enjoyable or manageable.