Contact Ohmyspins Casino

For assistance, send an email to support@ohmyspinscasino.online. Support requests are reviewed in order, and replies are usually provided within 24 hours, although the response time may vary depending on the nature and complexity of the enquiry. Please avoid sending repeated messages about the same issue, as this may slow down the review process.

To help support identify your account and respond more quickly, include your account email address or username, a short description of the issue, and any relevant details such as the approximate time the problem occurred. If appropriate, attach clear screenshots showing error messages or other technical problems. Do not include your password or share sensitive security information in a message.

You can contact support about matters including:

• Account access, profile details and verification questions
• Deposits, withdrawals and payment-related concerns
• Questions about bonus terms and eligibility
• Website, game or other technical problems
• Requests for help with responsible gambling, account restrictions or taking a break

When contacting us about an account or transaction, please use the email address associated with your account where possible. This helps the support team locate the correct information and may assist with security checks. For your protection, support may need to ask for additional information before discussing account-specific matters.

If your enquiry concerns responsible gambling, clearly state what assistance you are requesting. The support team can explain the available account controls and next steps in general terms. Please do not continue gambling while waiting for help if you are concerned about your activity.