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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets or play games through Ohmyspins Casino. They should be read together with our Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account, accessing the site or placing a bet, you acknowledge that you have read and accepted the rules that apply to your use of the service.
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General betting conditions
Ohmyspins Casino provides online gambling services subject to applicable Australian laws and regulatory requirements. You must be legally permitted to access and use the service in the place where you are located. It is your responsibility to understand the laws that apply to online gambling, betting and account use before you register or play. If online gambling is not permitted for you, you must not use the site.
On this page
You must provide accurate, complete and current information when creating an account and whenever we ask you to confirm your details. An account may only be used by the person in whose name it is registered. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You must tell us promptly if you believe your account has been accessed without permission, or if any account information is incorrect.
Players must meet the applicable minimum age requirement and may be required to complete identity, age, location or other verification checks. We may restrict access, suspend an account or delay account activity while checks are completed. We may also request documents or information where this is required for legal, security, fraud prevention or responsible gambling purposes.
You must not open or use an account on behalf of another person, allow another person to use your account, or maintain more than one account where this is not permitted by our Terms and Conditions. You must not use the site for unlawful purposes, conceal the source of funds, interfere with site security, manipulate game activity or attempt to gain an unfair advantage.
- Bets must be placed through the available betting functions on the site.
- You should check the selections, stake and potential outcome before confirming a bet.
- A bet is generally treated as accepted only when it has been recorded by our systems and a confirmation is displayed or otherwise provided.
- A bet that has not been accepted is not a valid bet, even if an attempted transaction or confirmation screen appears on your device.
- You are responsible for reviewing your account history and reporting any apparent error as soon as possible.
- You must not use automated tools, software or technical methods to interfere with betting or game systems.
We may refuse, cancel, void or limit a bet where this is necessary to correct an obvious error, address a technical issue, comply with a legal requirement, protect the integrity of the service or apply our account rules. If a bet is affected, the outcome will be handled in accordance with the applicable Terms and Conditions and any relevant game or market rules.
Games, markets and results
The specific rules for a game, event or market may appear on the relevant game screen or betting page. You should read those rules before placing a bet. They may explain eligible selections, settlement conditions, timing, rounds, interruptions, cancellations, ties, dead heats, abandoned events and other circumstances that can affect an outcome.
Games may be operated using software designed to produce outcomes in accordance with the relevant game rules. Where a game uses a random number generator or another automated outcome system, results are determined by that system. You accept that outcomes may be unpredictable and that previous results do not influence future results. No strategy can guarantee a win.
For event-based betting, the result will normally be determined using the official result or information identified in the relevant rules. For casino games, the result is determined by the completed game round or other outcome shown by the game. If an event, round or game is interrupted, delayed, abandoned or affected by an error, the applicable rules will determine whether bets remain valid, are resettled or are voided.
Displayed odds, prices, game information, balances and other content may change before a bet is accepted. Information shown on the site is provided for general betting purposes and may not reflect later changes. You should rely on the information presented at the time your bet is accepted and keep your own records where appropriate.
Errors and technical issues
We take reasonable steps to keep the site and betting systems accurate and available, but technical problems can occur. A display error, connection problem, software fault, delayed update or other issue may affect a bet, account balance or game result. We may correct clear errors and take reasonable action to restore the position that should have applied if the error had not occurred.
If you notice an unusual result, incorrect balance, duplicate bet, missing transaction or other technical concern, stop using the affected function and contact support through the available channels on the site. Do not attempt to exploit a suspected error. Activity connected with an error may be reviewed before a final decision is made.
Settlement and account records
Winning bets and game outcomes are settled according to the relevant rules. Account records, system logs and transaction histories may be used to verify activity and resolve disputes, subject to applicable law. If there is a conflict between information displayed temporarily on a device and the official records held by the service, the official records may be relied upon, unless there is evidence that they are inaccurate.
Payments, withdrawals and account review
Only approved payment methods and processes may be used for deposits, withdrawals and other account transactions. You must use a payment method that belongs to you or that you are authorised to use. We may decline or restrict a transaction where the payment method, account information or transaction activity cannot be verified.
Before processing a withdrawal or other payment, we may conduct identity, account, source-of-funds, anti-fraud or responsible gambling checks. A payment may be delayed while these checks are completed. You must provide information that is accurate and sufficient for the requested review. We may also return funds to the original payment method or use another permitted process where required by law or payment rules.
You must not deposit funds that you cannot afford to lose, use funds obtained unlawfully, or use the account to transfer money to another person. Gambling transactions should be made for personal entertainment and not for commercial, fraudulent or money-laundering purposes. Suspicious or unusual activity may be investigated and may be reported where this is required or permitted.
We may suspend or close an account where there is a suspected breach of these Betting Rules, the Terms and Conditions or applicable law. An account may also be restricted for security, verification, responsible gambling or operational reasons. If an account is suspended or closed, bets and balances will be dealt with in accordance with the relevant rules and legal obligations.
- Review your available balance before placing a bet.
- Use only payment methods and account information that you are authorised to use.
- Keep records of deposits, bets, wins, losses and withdrawals.
- Complete any verification request as soon as reasonably possible.
- Do not try to bypass an account restriction or create another account to continue playing.
- Raise payment or settlement concerns promptly through the support options provided on the site.
Responsible gambling and complaints
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only wager money you can afford to lose. Do not borrow money to gamble, chase losses or play when you are upset, tired or affected by alcohol or other substances.
Use the responsible gambling tools and account controls available through the site. Depending on the service, these may include deposit limits, betting limits, time reminders, cooling-off options, activity statements or self-exclusion. Read the conditions for any control before activating it, as some settings may take effect immediately while others may require processing.
If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support. You can request an account restriction or self-exclusion through the available support process. If you think someone else may be using your account, tell us immediately and change your login credentials.
Questions, disputes and changes
If you have a question about a bet, game, transaction or account decision, review the relevant game rules and account history first. You may then raise the matter through the support channel shown on the site. Include enough information to help identify the issue, but do not send passwords or full payment details unless specifically requested through a secure process.
We aim to review concerns fairly and may ask for further information before providing an outcome. If you are not satisfied with the response, any further complaint or escalation process will be described in the applicable site policies. These Betting Rules may be updated from time to time to reflect changes to the service, technology or legal requirements. The current version published on the site applies to future activity from the time it takes effect.
For clarity, these rules are general information and do not replace the full Terms and Conditions or any specific game, event or promotion rules. Where a specific rule applies to a particular bet or game, you should read it before confirming your activity. If you do not understand a rule, do not place the bet until you have obtained clarification.
